Genability’s added a slew of new features to Genability Explorer based on your feedback. Nearly every screen has been upgraded to make finding data easier and our accounts better. Here are some of the highlights:
One Step Account Set Up
You can now enter your customer’s address and customer class (Residential/General) when creating your account, allowing you to start building your account immediately.
Energy Provider Statistics
Genability has incorporated EIA statistics like revenues and number of customers from each utility into the energy provider’s summary. In addition the lightning bolt icon is appearing in a lot more places to indicate the type of tariff or service. Right now all our tariffs are for Electric but that will change soon.
Better Account Searching
Finding your accounts has gotten easier with the addition of two new fields – Zip Code and Customer Class. You can continue to search by your account code and account name as well.
Expanded Tariff Options in Accounts
Genability always filters your tariff choices by the account’s location, providing you with the limited list of eligible tariffs your customer. Now you can override those location filters and choose any tariff for your account. Simply add a search term and we’ll match it against both the tariff name and the energy provider to give you more tariff choices for your account.
Login to Explorer today and let us know what you think of the upgrades by email at firstname.lastname@example.org.